Privacy Policy | Concerns At Work

Bahram Solutions LLP Privacy Policy

Effective Date: 8th July 2019

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or book an appointment with us or make a purchase from www.concernsatwork.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

Additionally when you agree to submit your responses on our surveys on the website, we collect your email address and your responses to our questions. We refer to this information as “Survey Information”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Survey Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

We use Survey Information to understand and analyse the survey data to improve the services we provide you, and to research and develop new services. We collect your email id to ensure a single response from your email address. This improves the sanctity of the collected survey information. We do not publish your email id.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Wix and Ecwid to power our website. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. You can read more about how Ecwid uses your Personal Information here: https://www.ecwid.com/privacy-policy

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Google Forms to power our surveys on our website. You can read more about Google’s Privacy Policy here: https://policies.google.com/privacy

We otherwise do not share, sell, or give away your personal information to third parties.

We may share information about you with your consent or at your direction.

We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@concernsatwork.com or by mail using the details provided below:

E-103 Anjor, Baner, Pune, MH, 411045, India